Thank you for choosing GNP Robo Software Solutions Pvt. Ltd. We strive to provide excellent service to our valued customers. This Refund Policy outlines the terms and conditions governing refunds for services purchased through our Website.

 

Refund Eligibility:

 

 

 

1.1. Refund is applicable only on services purchased directly from GNP Robo Software Solutions Pvt website.

1.2. Services rendered partially or completely are not eligible for refund.

1.3. Refunds are not available for services that have been provided with the customer's consent or approval.

1.4 If any incorrect programming or incorrect licensing or incorrect coding occurs due to incorrect information provided by you, you are also not eligible for a refund.

 

 

Refund Request:

2.1. To request a refund, customers must submit a written refund request to our customer support team within 24 hours from the date of purchase.

2.2. Refund requests must include the order number, a detailed description of the reason for the refund, and any supporting documentation if applicable.

2.3. We reserve the right to reject refund requests that do not meet the eligibility criteria or fail to provide sufficient information.

2.4 The Customer may choose to cancel the order at any time prior to purchase or rental.

 

Refund Process:

3.1. Upon receiving a refund request, our customer support team will review the request and respond within 2 Working days.

3.2. If the refund request is approved, we will process the refund within 7 working days.

3.3. Unless otherwise agreed, refunds will be issued using the same payment method used for the original purchase.

3.4 Customers will be responsible for any fees, commissions or other deductions when requesting a refund after purchasing or renting an order (within 24 hours).

3.5 In this case, only the outstanding payment will be refunded after deducting any fees, commission or other deductions.

3.6 All other charges incurred at the time of purchase or rental of the order will be payable by the Customer.

 

Non-Refundable Services:

4.1. The following services are non-refundable: - Services that have been fully provided or completed. - Customized or personalized services. - Third-party services or products purchased through our website.

 

Controversy:

5.1. In the event of a dispute or disagreement regarding a refund, we encourage customers to contact our customer support team to resolve the issue.

5.2. If no satisfactory solution is reached, the Customer may seek arbitration or take legal action as permitted by law.

 

Amendment:

6.1. We reserve the right to modify or update this refund policy at any time. The revised version will be effective upon posting on our website

 

 

Please review this refund policy carefully before purchasing. By using our Services, you acknowledge and agree to comply with the terms and conditions outlined in this policy.

If you have any questions or need further clarification, please contact our customer support team

 

GNP ROBO SOFTWARE SOLUTIONSPRIVATE LIMITED

Address: 50, Kundan Nagar, Bag Mugalia, Bhopal – 462043

info@gnprobo.com

Contact the company at +91 9993619369 , +91 9826994755

24x7 Support

 

GNPROBO is dedicated to providing quality service and helping our customers promote their sales and business