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Disclaimer Policy

Disclaimer Policy

CONSULTANCY SERVICES:

 

The information contained in this website is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no express or implied representations or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the Website. The information, products, services or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore entirely at your own risk.

 

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss arising from loss of data or profits in connection with the use of this website.

 

Through this Website you can link to other websites which are not under the control of GNProbo. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website running smoothly. However, GNProbo takes no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.

 

General

In these Terms and Conditions, the following expressions shall have the meanings set against them unless the context is inconsistent therewith:

“The Consultant” means GNProbo

“The Client” means the person identified as such on any quotation

“The Service” means the services to be supplied under the terms of this contract

These Terms and Conditions, together with the SLA (Service Level Agreement where applicable) and the Clients written acceptance, are the only Terms and Conditions upon which the Consultant is prepared to deal with the Client and they shall govern the contract to the entire exclusion of any other terms and conditions whatsoever.

The Consultant shall only be bound by any addition to or variation from these Terms and Conditions which is expressly approved in writing by a Director of the Consultant .

Having regard to the resources available to the Consultant and the nature of the work undertaken by the Consultant these Terms and Conditions are considered and accepted by the Client as being fair and reasonable in all the circumstances.

 

 

 

Mobile App Development/ web development /custom software

 

 

We are doing our best to build and prepare the content of mobile app/web development/custom software. However, GNProbo cannot guarantee the expressions and suggestions of the contents, as well as its accuracy. In addition, to the extent permitted by the law, GNProbo shall not be responsible for any losses and/or damages due to the usage of the information on these services.

By using mobile app/web development/custom software, you hereby consent to our disclaimer and agree to its terms.

Any links contained in our app may lead to external sites being provided for convenience only. Any information or statements that appear in these sites or apps are not sponsored, endorsed, or otherwise approved by GNProbo. For these external sites, GNProbo cannot be held liable for the availability of, or the content located on or through it. Plus, any losses or damages occurred from using these contents or the internet generally.

 

Refund -

 

The advance amount cannot be refundable.

After compilation of 50% of the project any amount would not be refunded.

 

Note - amount of work is calculated on the basis of mail requirement provided by the client/customer with confirmation at the first requirement mail.

50% work is measured from first mail/discussion requirements.

 

 

SEO SERVICES:

 

GNProbo bases all of our Search Engine Optimization (SEO) and marketing on the guidelines, practices and procedures of SEO industry standards. This includes focusing on high quality content as well as Google Webmaster design/content, technical and quality guidelines. We do not practice black hat tactics or unethical SEO methods, such as keyword stuffing, invisible text, hidden links, duplicate content or blog spam. We follow SEO industry guidelines and techniques that we believe are in the best interest of our clients’ branding and online marketing presence. We are forever educating ourselves with the latest updates and trends related to SEO.

 

GNProbo is not affiliated with or has any special relationship with any search engine, including Google, Yahoo, Bing, etc.

 

We cannot guarantee any specific search engine rankings, listings on search engines or directories listings. We do not manipulate or control search engine results. Due to ever-changing search engine algorithms, the process of ranking can take anywhere from a few months to a year before showing any significant results. Your ranking will fluctuate, as the ranking algorithms are constantly being tweaked to deliver the best product to consumers.

 

Through our SEO services PM works towards increasing targeted traffic to the customer’s website over a period of time using Search Engine Marketing (SEM) strategies and other strategies as agreed to by the client. Some of these services could include, but are not limited to: keyword research, meta tag optimization, link optimization, image optimization, social media marketing, XML sitemap creation, inbound links, submitting website to general and vertical directories, utilization of Google products: Search Console and Google Analytics and more.

 

SEO is a constantly changing industry and it is impossible for any business or organization to guarantee high rankings for a website or webpage. Be wary of SEO services companies or organizations that promise or guarantee specific rankings in search engines. Google explicitly warns against companies that make such promises.

 

Refund -

 

Refunds and cancellations for SEO services are not applicable.

 

 

 

 

WEB HOSTING:

 

Refunds and Cancellations:

 

No Refunds for Ongoing Services: Refunds are not available for monthly hosting plans or other ongoing services after the initial term.

Performance: We strive to offer reliable web hosting, but we cannot guarantee uptime or specific website performance.

 

Service Availability:

 

Shared Hosting: Our shared hosting plans come with a [percentage]% uptime guarantee. We will use commercially reasonable efforts to maintain this uptime, but outages can occur due to unforeseen circumstances.

Dedicated Hosting/VPS: Uptime guarantees for dedicated hosting and VPS plans may vary. Please refer to your specific plan details.

We are not responsible for:

Website content or data loss due to user error, malware, or external attacks.

Service disruptions caused by factors beyond our control, such as network outages or natural disasters.

 

Content and Use:

 

You are responsible for the content and data stored on your web hosting account.

We reserve the right to suspend or terminate your service if your content violates our Terms of Service.

 

Disclaimer:

 

This disclaimer is subject to change at any time without notice.

By using our web hosting services, you agree to the terms outlined in this disclaimer.

 

 

CMS WEB DEVELOPMENT

 

GNProbo provides Content Management System (CMS) web development services subject to the following terms and conditions.

Refunds and Cancellations:

 

We offer a full refund minus any non-refundable expenses (e.g., third-party licenses) if the project is canceled before any development work begins.

Once the project is completed and accepted by you, refunds will not be available.

 

Legal Terms:

 

We strive to deliver high-quality CMS websites. However, we cannot guarantee specific functionality, performance, or compatibility with all third-party plugins or themes. We do not offer a warranty period.

You retain ownership of all content and data you provide for the project. We retain ownership of the developed code unless otherwise agreed upon in writing.

We may use third-party plugins or themes in your website development. These integrations are subject to the terms and conditions of their respective providers.

Our liability is limited to the total cost of the project. We are not liable for any consequential damages, lost profits, or business interruptions arising from the Services.

 

Project Acceptance:

 

You will have a designated period to review and provide feedback on the developed website. Once you provide written acceptance of the final product, the project will be considered complete.

 

 

 

DIGITAL MARKETING COMPANY:

 

GNProbo provides digital marketing services subject to the following terms and conditions. By engaging our services, you agree to these Terms.

The specific services provided will be outlined in a separate Service Agreement that details the scope of work, deliverables, and timelines.

Late payments may incur a late fee.

Project Scope: We offer a work base refund minus any non-refundable expenses (e.g., ad spend pre-payments) if the project is canceled before any campaign implementation begins.

 

Due to the dynamic nature of digital marketing, we cannot guarantee specific results such as website traffic, leads, or sales. However, we will use our best efforts to achieve your marketing goals based on the agreed-upon strategy. Refunds will not be issued for not meeting specific performance targets.

You are responsible for providing accurate and timely information, content, and assets required for the campaigns.

You will approve all creative materials and campaign strategies before launch.

You are responsible for complying with all applicable laws and regulations regarding your marketing efforts.

 

Warranties: We strive to deliver high-quality digital marketing services. However, we cannot guarantee the outcome of any marketing campaign as it is influenced by various external factors beyond our control (e.g., competition, market trends, platform algorithms).

Content and Data: You are responsible for providing accurate and compliant content and data for your marketing campaigns. We are not liable for any legal issues arising from your content.

Third-Party Platforms: We may utilize various advertising platforms and tools for your campaigns. These platforms have their own terms and conditions, and we are not responsible for any limitations or changes imposed by them.

Limitation of Liability: Our liability is limited to the total cost of the Services for the canceled period. We are not liable for any consequential damages, lost profits, or business interruptions arising from the Services.

We will maintain the confidentiality of your non-public information. You agree to do the same for our confidential information.

You retain ownership of your intellectual property used in the campaigns. We retain ownership of any materials we create specifically for your campaigns unless otherwise agreed upon in writing.

 

SCRIPT WRITING:

 

Disclaimer:

 

We collaborate with clients to develop their script ideas. However, the final script and its success depend on various factors beyond our control, including production, acting, directing, and audience preferences. We cannot guarantee the commercial viability or critical acclaim of the final product.

You are responsible for ensuring the originality of your script idea and for obtaining any necessary rights clearances (e.g. underlying rights to existing works). We will not be liable for any copyright infringement claims arising from your concept.

We provide feedback and revisions based on our expertise. The final creative decisions and direction of the script remain with you.

 

Terms & Conditions:

 

A separate Service Agreement will detail the specific script writing services, project scope, timelines, fees, and payment terms.

Payment terms are typically pre-payment upon completion of each script writing stage (e.g., outline, treatment, draft). Late payments may incur a late fee.

You own the copyright to the completed script. We retain ownership of any preliminary materials (e.g., outlines, treatments) developed during the process unless otherwise agreed upon in writing.

We will maintain the confidentiality of your script idea and any non-public information you provide. You agree to do the same for our confidential work materials.

Either party may terminate the agreement with written notice for cause (e.g., breach of contract).

 

Refund -

 

Refunds and cancellations for script writing services are not applicable

 

 

PROJECT REPORT

 

Disclaimer:

 

While we strive to create comprehensive project plans, the ultimate success of your project depends on various factors beyond our control, including execution, team performance, and external influences. We cannot guarantee project completion on time, within budget, or to exact specifications.

The accuracy and completeness of the project plan rely heavily on your input and participation. You are responsible for providing clear goals, accurate information, and timely decisions throughout the planning process.

Our project plans may include assumptions and estimates based on the information you provide. We will not be liable for inaccuracies arising from incomplete or incorrect client information.

 

Terms & Conditions:

 

Service Agreement: A separate Service Agreement will detail the specific project planning services, project scope, deliverables (e.g., project schedule, resource allocation plan), timelines, and fees.

Client Responsibilities: You are responsible for providing relevant project information, assigning qualified personnel, and making timely decisions. You are also responsible for reviewing and approving the final project plan.

Changes and Revisions: Changes to the project scope or requirements after the initial plan is completed may incur additional fees. Revisions to the project plan based on your feedback are typically included within the initial scope.

Ownership: The project plan is considered your intellectual property. We may retain ownership of any templates or methodologies used in the planning process unless otherwise agreed upon.

Confidentiality: We will maintain the confidentiality of your non-public project information. You agree to do the same for any confidential materials we provide.

Termination: Either party may terminate the agreement with written notice for cause (e.g., breach of contract).

 

 

LOGO AND GRAPHIC DESIGN:

 

TERMS & CONDITION

Client Responsibilities

Provide Information: Client agrees to provide Designer with all necessary information and materials related to the project in a timely manner. This includes, but is not limited to, brand guidelines, target audience information, and desired style preferences.

Feedback: Client agrees to provide clear and constructive feedback on design concepts and revisions.

Approval: Client's written approval is required for all design concepts and revisions before Designer proceeds.

 

Designer Responsibilities

 

Design Services: Designer agrees to use their professional skills and expertise to create high-quality graphic and logo designs as outlined in the SOW.

Revisions: Designer agrees to provide a limited number of revisions as outlined in the SOW. Additional revisions may be subject to additional fees.

Communication:                  Designer    agrees    to    communicate    with    Client    regularly throughout the project to ensure their satisfaction.

 

Ownership and Copyright

Initial Concepts: Designer retains ownership of all initial design concepts and drafts that are not chosen by Client.

Final Design: Upon full payment by Client, ownership of the final design and all associated copyrights will be transferred to Client.

Portfolio Rights: Designer reserves the right to use the final design for portfolio purposes and marketing materials unless otherwise agreed upon in writing.

 

Refund:

If you have already confirmed or approved the acceptance of a design, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.

If you have failed to communicate with us for more than 7 days, any refunds will be at the discretion of Logo Design Team management.

If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design ill fitting, we cannot issue a refund.

Once you have taken final delivery any refund would not be possible.

 

 

SSL SERVICE:

 

Client Responsibilities

 

Domain Ownership: Client warrants that they have the legal right to obtain an SSL certificate for the domain(s) they are requesting.

Server Configuration: Client is responsible for ensuring their server is properly configured to accept and utilize the SSL certificate. Providers may offer assistance with configuration for an additional fee.

Accurate Information: Client agrees to provide accurate and complete information during the SSL Certificate application process.

 

Provider Responsibilities

 

Certificate Issuance: Provider will facilitate the issuance of a valid SSL certificate from a reputable Certificate Authority (CA) based on Client's chosen validation level.

Technical Support: Provider will provide basic technical support related to SSL certificate installation and troubleshooting.

Security: Provider will maintain appropriate security measures to protect Client information.

Renewal: Client has the option to renew the SSL certificate at the end of the validity period for an additional fee.

The SSL certificate remains the property of the issuing CA.

REFUND:

Refunds and cancellations for SSL services are not applicable

 

 

 

 

 

 

VPS SERVICE HOSTING:

Services

 

The Services include, but are not limited to:

Provision of a dedicated portion of a physical server with allocated resources (CPU, RAM, storage)

Root access to the VPS for full administrative control

Operating system installation options

Network connectivity and bandwidth allocation

Control panel for server management

Technical support

 

Client Responsibilities

Acceptable Use Policy: Client agrees to comply with Provider's Acceptable Use Policy (AUP), which outlines prohibited activities on the VPS.

Data Backups: Client is responsible for regularly backing up their data stored on the VPS. Provider is not responsible for data loss.

Software Licenses: Client is responsible for obtaining any necessary licenses for software they install on the VPS.

Security: Client is responsible for maintaining the security of their VPS, including keeping software updated and using strong passwords.

 

Provider Responsibilities

 

Server Uptime: Provider will strive to maintain a high level of server uptime (outlined Service Level Agreement - SLA, if applicable).

Network Connectivity: Provider will provide reliable network connectivity with the allocated bandwidth.

Technical Support: Provider will offer technical support via [list support channels, e.g., email, ticketing system] to assist with VPS related issues. The scope of support may be limited (details outlined in available documentation).

Security Measures: Provider will implement security measures to protect the server infrastructure.

 

REFUND:

Refunds and cancellations for VPS/RDS services are not applicable.

 

 

CRM SERVICES:

 

 

#Coming soon…………

 

 

 

 

ALGO RENTAL SERVICES:

 

It is an MQL language (Monitoring Query Language provides an expressive, text-based interface to cloud monitoring time-series data.)

Because it is a coding created by GNPROBO.

This cording is known by different names in the market. Known by other names like EA (Expert Advisor), ATB (Automated Trading Bot), FXRB (Forex Robot) etc.

Which is used to understand the events that happened in the past for XAUUSD, GBPUSD and any other symbols.

Because there is good demand for such tools in the foreign market. Therefore, GNPROBO has also created tools like MQL language keeping in mind the expansion and future needs of the business.

If you currently use such tools (which are provided by GNP ROBO), we will not be responsible for any occurrences occurring currently.

We do not recommend using the tool in the live market. Notwithstanding this, we will not be responsible for any profit or loss arising from the use.

The company aims to create such tools only to increase knowledge and understanding.

 

Refund :-

For this facility, an advance amount will have to be paid which will be valid only for one month (or whatever you want).

The per month rental amount will have to be deposited in advance so that the company can extend the period of the tools.

The advance amount will not be refundable.

 

 

 

 

TELE CALLING MARKETING

Services

The Services include, but are not limited to:

 

Outbound Telecalling Campaigns: Conducting outbound calls to promote Client's products or services to potential customers based on approved call scripts and targeting criteria.

Inbound Lead Generation: Answering inbound calls from potential customers interested in Client's products or services and qualifying them as leads.

Appointment Setting: Scheduling appointments for Client's sales team with qualified leads.

Customer Service Support: Providing basic customer service support to existing customers via phone.

 

Client Responsibilities

 

Compliance: Client agrees to ensure their telemarketing activities comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

Call Scripts and Targeting: Client is responsible for providing approved call scripts and targeting criteria for outbound campaigns.

Training Materials: Clients may provide additional training materials to familiarize

Payment: Client agrees to pay the fees for the Services as outlined in the Service Order.

 

Provider Responsibilities:

Call Recording and Monitoring: Provider may record calls for quality assurance and training purposes. Clients may request access to recordings upon written notice.

Reporting and Analytics: Provider will provide Client with regular reports on campaign performance, including call volume, lead generation, and appointment setting metrics.

TCPA Compliance: Provider will ensure telecalling activities comply with TCPA regulations, including obtaining necessary consent for contacting potential customers.

 

Confidentiality

 

Both parties agree to keep all confidential information disclosed during the course of the service confidential. This includes Client's customer lists, marketing materials, and any other sensitive information.

 

REFUND:

Refunds and cancellations for TELE CALLING services are not applicable.

 

CONTACT INFORMATION

 

 

If you have any questions, you may contact us via the information provided below:

 

GNP ROBO SOFTWARE SOLUTIONSPRIVATE LIMITED

Address: 50, Kundan Nagar, Bag Mugalia, Bhopal – 462043

info@gnprobo.com

Contact the company at +91 9993619369 , +91 9826994755

24x7 Support

 

GNPROBO is dedicated to providing quality service and helping our customers promote their sales and business